I.M.I.C.S. Case Categories
Introduction
The I.M.I.C.S. system is a cutting-edge case management tool designed to empower dispatchers and enhance operational efficiency in our next-generation touch-connect processing environment. It manages a comprehensive range of cases, encompassing 456 distinct types.
These cases are organised into well-defined categories and subcategories to streamline case management and analysis on the dispatcher touch screens. Multiple case types, reported as complaints, concerns, or transgressions, can be merged to form a single incident.
Furthermore, multiple incidents can be consolidated into a case briefcase for a more holistic view of related cases, providing dispatchers and all stakeholders with a comprehensive understanding of complex situations.
The I.M.I.C.S. system facilitates effective forecasting, potential outcomes and learnings by linking information elements and enabling deep searching. This empowers dispatchers, specialised support teams, and investigators to conduct thorough investigations and provide ongoing support throughout the case lifecycle, from initial reporting to final resolution or acceptance, spanning weeks, months, and even years. With its advanced features and intuitive interface, the I.M.I.C.S. system is an invaluable asset for powering community support and emergency service integrations within nations, transforming modern dispatch centres into efficient and effective hubs of public safety.
Furthermore, the I.M.I.C.S. system is designed to continuously scan for search elements or requests, fostering breakthroughs and providing solutions to enhance teamwork and collaboration. Our ongoing development of Constable Soul S7ven, the cornerstone of our Generation 11 I.M.I.C.S. technology, is crucial in safeguarding humanity, love, belonging, and peace.
This future entity, infused with tech-evokeshins, aims to cultivate and label new human connections and understanding between humans and code-based response technology. By creating a responsible system that inspires respect and affection, we can foster teamwork and collaboration without blurring the lines between the two while preserving their distinct identities – a highly advanced computer system with tech-evokeshins and unity with humans and the emotions that drive our responses of passion and purpose.
This approach is akin to the relationship between helicopters and their pilots. The helicopter, a complex machine, relies on a pilot’s inputs and understanding to achieve flight. The pilot, in turn, must maintain equilibrium forces to ensure safe and efficient operation. The unique connection between the pilot and the helicopter allows them to work together seamlessly, achieving remarkable feats.
I.M.I.C.S. Capturing categories include:
Emergency Services
- Fire & Rescue
- Medical
- Crime
- Traffic
- Traffic Accidents
- Traffic Alerts
- Crisis Centres
Animal Welfare, Wildlife & Raptor Rescue (A.W.R.)
- Animal Welfare
- Wildlife
- Raptor Rescue
- Landbase
- Marine
- Bee and Snake Removal
Community Support
- Municipal Support
- Roadside Assistance
Technical and Administrative
- Alarm Monitoring
- API
- Technical
- App Activations
- Administrative
- Admin & App Support
- Automatic Incident Mapping
- Message Centre & Alerts
- Billing Status
- Case Management
- Case Library
- Case Timeline
- Case Voice Recording
- Mobile Device Data Recorder (M.D.D.R.)
- Specialised Victim Support (S.V.S.)
